Brussels / Singapore - Radisson Hotel Group has today announced its new Radisson Rewards loyalty program which will open doors for guests to enjoy valuable and exclusive benefits faster, with VIP members advancing to the highest tier twice as fast as before. Benefits can be accessed from day one and are available across the entire member journey from inspiration to booking. This includes in-stay privileges such as complimentary upgrades, F&B discounts and additional experiences, as well as post-stay benefits such as the option to make a stay carbon neutral.
Since the launch of Radisson Rewards, Radisson Hotel Group has delivered stand-out benefits, complimentary upgrades, and exclusive experiences to its members to ensure that stays at Radisson Hotel Group properties are truly memorable. The Group’s new loyalty program has been simplified to become the most streamlined in the sector with just three tiers (Club, Premium, and VIP), offering members the fastest route to elevate their status, earn and redeem more loyalty points, and unlock a host of VIP benefits. The new Discount Booster for future reservations - a unique feature across industry loyalty programs - will allow members the choice to boost their discount by reducing the number of points they earn. Members can use their points exactly how and when they like with a new dynamic redemption model – a brand new feature that allows members the flexibility to choose how many points to use for an Award Night, and combine any amount of points with cash for room bookings or hotel services.
“We are excited to launch our new Radisson Rewards program and thank our members for their loyalty. Now is our time to reward them with a new range of personalized benefits to ensure that Every Moment Matters when they stay with Radisson Hotel Group. These exciting new benefits will certainly encourage new members to join and fast-track their member status with one of the world’s fastest growing hotel rewards programs as they stay at our impressive hotel footprint across the globe.” says Cristina Serra, Global Senior Vice President Brand Strategy & Guest Experience at Radisson Hotel Group.
The new program aims to be the most personalized in the industry and offers choices based on guest preferences and previous requests. A comprehensive member profile is created which allows member benefits to be customized and tailored per booking. Radisson Rewards now provides an enhanced digital experience for members including a new private area on their member profile online and on the app for quick access to useful information such as their previous bookings, invoices, favorite hotels, and much more.
For professional Bookers and Planners, Radisson Rewards will also be fully integrated to allow them the opportunity to earn and redeem points when they book for others as well as on personal travel. The program is more flexible allowing travel professionals to share their points with other members, use them to book meeting and event spaces, and earn extra points when they refer a new member.
Sustainability is one of Radisson Hotel Group’s highest priorities. Radisson Rewards members can now make their hotel stays carbon neutral by redeeming just 325 points per day to offset the carbon footprint of their stay in a reliable and seamless way. Radisson Rewards is one of the few loyalty programs to offer this option in points and as an integral part of the stay, making green stays easy.
Global partnerships will play an important role for the member value proposition offered by the new loyalty program. Radisson Rewards will expand its current portfolio across three key pillars with new travel, financial, and sustainability partners. The travel component kick-starts with Radisson Rewards Experiences, where members can book experiences earning 20 points per US$ spent if taken before the end of 2022 including sightseeing, museum tours, and access to local attractions.
Find out more on our website here.
About Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels.
Radisson Rewards is our international rewards program that delivers unique and personalized ways to create memorable moments that matter to our guests. Radisson Rewards offers an exceptional experience for our guests, meeting planners, and travel agents at over 550 hotels in Europe, Middle East, Africa and Asia Pacific.
Radisson Meetings provides tailored solutions for any event or meeting, including hybrid solutions placing guests and their needs at the heart of its offer. Radisson Meetings is built around three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics and being uniquely 100% Carbon Neutral.
The health and safety of guests and team members remain a top priority for Radisson Hotel Group. All properties across the Group's portfolio are subject to stringent health and safety requirements, as outlined in the Radisson Hotels Safety Protocol.
More than 100,000 team members work at Radisson Hotel Group and at the hotels licensed to operate in its systems. For more information, visit our corporate website. Or connect with Radisson Hotels on:
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October 20, 2022 at 03:28PM
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Radisson Hotel Group launches new Radisson Rewards loyalty program offering fastest route to top tier in the industry - Hospitality Net
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